Your Problem | Our Solutions
What Makes ISME Different?
Who Are We?
ISME is the market leader in providing measuring instruments for process control applications, our products and services line spans consistency measurement, control and monitoring system, with advance technologies and solutions including I-SYSTEM product range of measuring devices.
Our commitment to you is to develop innovative solutions through comprehensive process knowledge and multidisciplinary approach to identify solutions. We take great pride in providing solutions that respond specifically to our customers’ real-life needs.
In November 2023, ISME has been awarded with an ISO 9001:2015 certification for quality management system (QMS). Certified by UKAS (United Kingdom Accreditation Service) accredited certification body, the successful ISO 9001:2015 certification marks an exciting milestone of our 14th year journey and serves as a testament to our commitment to attain realistic growth by improving our internal processes while delivering consistent services to our customers.
OUR VISION
- Be a leading & reputable company of instrumentation and integrated control system.
- Always be passionate and creative for engineering solution.
OUR MISSION
- To build trusted customer relationship by providing innovative and reliable engineering solution.
- Shape a sustainable business for the future.
ISO 9001:2015 certification was awarded by URS and accredited by UKAS (United Kingdom Accreditation Service) accredited certification body based on the examination of the core quality management principles.
ISO 9001:2015 is defined as the international standard that specifies requirements for a quality management system (QMS). It is a standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.
The management and staff of ISME Sdn Bhd are committed to implement its quality management system (QMS) to:
- Provide quality services to meet the expectations of clients. We strive to deliver our projects on time with quality and effectiveness to achieve client satisfaction;
- Identify and implement continual improvement to enhance customer satisfaction;
- Provide training for our staff to enhance their capacity to work productively and safely, and to equip them with the necessary competency to help meet the challenges of the company;
- Encourage staff to feedback to the management on quality and QMS matters;
- Comply to all applicable quality legislations and client requirements;
- Establish a framework for the review of the QMS Quality Policy and Objectives.
Celebrating Milestones
Since the establishment of ISME Sdn Bhd in 2009, we have developed strategies, built strategic partnerships and expanded our business framework in various areas and aspects to strengthen the ISME brand.
Establishment of ISME
Authorized Distributorship for BAMO Mesures, France
Authorized Distributorship for DYS, South Korea
Authorized Distributorship for FLOWTECH, China
Rebranding of ISME Logo
First Participation at Asia Water
Introduction of Automation & Control System Integration
Development of I-SYSTEM
Trademark of REMOX
Trademark of I-SYSTEM Logo
Building Expansion
Awarded ISO 9001:2015 Certification for Quality Management System
Our Achievements
We leverage our in-depth understanding of the end-to-end process and economics of manufacturing to help you get the most out of the current operation while identifying lucrative new areas of growth.