Team ISME recently conducted a pre-delivery checking of I-SYSTEM glass tube rotameters together with our client before they are delivered to site for installation.
I-SYSTEM QC procedure is a carefully planned program to ensure integrity, accuracy, and transparency of our quality assessment process. A series of steps and checklists are thoroughly followed by our technical, inventory and operations team at all times.
- Pre-QC: After assembly/receipt of products, before it is placed into the inventory. Products are required to be inspected within 2 days of receival.
- Final QC: Prior to delivery of the products. Products are required to be inspected on the day of delivery.
- Once the inspection is passed, the I-SYSTEM “Tested OK” void stickers is placed on the product. Each void sticker has a unique serial number. With this unique serial number, customers will be able to trace the record of a purchase or service. It will protect the customers’ rights and enable support and services covered in the I-SYSTEM 1+1 Warranty.
This QC procedure and verification process allows the client to confirm the instrument specifications, configuration, and condition, helping to minimize unnecessary delays and ensure a smoother handover to the site users.
At I-SYSTEM, our approach is more than just instruments solutions. It covers entire journey from pre-sale enquiry and instrument selection, to supply, quality control, delivery and after-sales support. ISME aim to implement a hassle-free experience for our clients.
